Services

Consulting and technical support aligned with Ayman’s real IT background.

Services are built around infrastructure, networking, systems support, procurement, consulting, and business application delivery.

Infrastructure & Server Administration

Administration and support for Windows Server environments, Active Directory, Exchange, SQL Server, Hyper-V, backups, antivirus, and operational maintenance.

What this may include

  • Windows Server environment administration
  • Active Directory user and access support
  • Microsoft Exchange administration
  • SQL Server maintenance support
  • Hyper-V virtual machine management
  • Backup monitoring and server maintenance

Network Administration & Troubleshooting

LAN/WAN support, connectivity troubleshooting, Cisco networking concepts, IP phones, firewall and VPN administration, and multi-site support.

What this may include

  • LAN/WAN troubleshooting
  • Switching and routing support concepts
  • Firewall and VPN administration support
  • IP phone and endpoint connectivity support
  • Remote user and multi-site network support

Enterprise Technical Support

Structured troubleshooting, help desk escalation, user support, reporting, documentation, and coordination with internal teams and vendors.

What this may include

  • Help desk and user support
  • Fault finding and issue resolution
  • Technical reporting and documentation
  • Cross-functional coordination
  • Local and international user support

Systems Development & Business Application Support

Support for in-house systems, business applications, testing, training, software defect correction coordination, and Oracle-related systems direction where applicable.

What this may include

  • In-house system implementation and testing
  • Business application support
  • User training and rollout support
  • Software defect investigation
  • Oracle and database-related systems positioning

IT Project Support & Technical Procurement

Support for IT tenders, technical documentation, vendor proposal evaluation, procurement decisions, implementation handover, and solution delivery.

What this may include

  • Technical bid requirements
  • Vendor proposal evaluation
  • Supplier coordination
  • Procurement and negotiation support
  • Implementation handover coordination

Technology Consulting & Assessments

Assessment of IT systems and infrastructure, weakness identification, security threat analysis, outcome monitoring, and technology best-practice recommendations.

What this may include

  • Infrastructure and systems assessment
  • Weakness and inefficiency identification
  • Security threat analysis
  • Technology solution recommendations
  • Training, monitoring, and reporting
Collaboration

Direct technical ownership with trusted partner support when needed.

Ayman is positioned as an independent technical professional, not a large company. For projects requiring additional capacity or related specialties, he can coordinate trusted collaborators while keeping scope, communication, and delivery practical.

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