Career Timeline

Experience across IT operations, infrastructure, consulting, and systems development.

Senior IT professional based in Amman, Jordan with hands-on experience across infrastructure administration, networking, Windows Server environments, Microsoft Exchange, SQL Server, Hyper-V, Active Directory, business systems support, IT procurement, vendor coordination, and technology consulting. Ayman supports organizations through practical troubleshooting, dependable operations, user training, documentation, and business-focused technical recommendations.

Download CV
Jul 2025 - Present Amman, Jordan

Systems Developer

Philadelphia University

Current systems development role. Responsibilities should be refined with confirmed details as the role evolves.

Responsibilities

  • Systems development and support responsibilities to be refined with confirmed role details.
  • Enterprise systems and business application support positioning.
  • Technical troubleshooting, documentation, and coordination as needed.

Technologies

Systems development Enterprise systems Business applications Technical support

Key Projects / Systems / Contributions

Systems Development
Current Systems Development Contributions

Editable placeholder for current systems development work at Philadelphia University.

Mar 2025 - Jun 2025 Amman, Jordan

IT Consultant

International Vision for Renewable Energy

Provided technology consulting focused on assessing IT systems, identifying weaknesses, planning improvements, training users, and advising on best practices.

Responsibilities

  • Analyzed IT systems and infrastructure to identify weaknesses and inefficiencies.
  • Prepared project planning input and technology solution recommendations.
  • Reviewed business needs and translated them into practical technical guidance.
  • Supported security threat analysis and operational improvement planning.
  • Trained users, monitored outcomes, and produced reports.

Technologies

IT assessment Infrastructure review Security analysis Technology planning User training

Key Projects / Systems / Contributions

Consulting
IT Systems and Infrastructure Assessment

Assessment of technology environment, operational weaknesses, and improvement opportunities.

Consulting
User Training and Outcome Reporting

Training and reporting support for technology adoption and operational improvement.

Aug 2023 - Feb 2025 Amman, Jordan

Senior IT Officer

AL SHAMSH Co. LTD for Trading, General Contracting & Oil Services

Managed senior IT responsibilities across procurement, tenders, vendor coordination, infrastructure administration, user support, and implementation handover.

Responsibilities

  • Managed procurement and large-scale IT tender coordination.
  • Prepared technical documentation and bid requirements.
  • Evaluated vendor proposals and supported negotiation activities.
  • Coordinated suppliers and implementation handover.
  • Supported local and international users.
  • Administered Windows Server infrastructure, Exchange, SQL Server, Hyper-V, Active Directory, antivirus, backups, networks, and endpoints.

Technologies

Windows Server Microsoft Exchange SQL Server Hyper-V Active Directory Backups Vendor management IT tenders

Key Projects / Systems / Contributions

IT Projects
Technical Procurement and Tender Coordination

Technical documentation, vendor evaluation, and supplier coordination for IT procurement activities.

Enterprise Support
Enterprise Support and Systems Troubleshooting

Infrastructure, endpoint, and user support across local and international operations.

Jan 2020 - Aug 2023 Amman, Jordan

Senior IT Officer

AL Samih Trading Company

Supported system maintenance, in-house systems, Windows Server infrastructure, website management, firewall operations, procurement, help desk, backups, and multi-site users.

Responsibilities

  • Maintained and supported systems and in-house business applications.
  • Implemented, tested, and trained users on internal systems.
  • Administered Windows Server, Exchange, SQL Server, Hyper-V, backups, and server maintenance.
  • Maintained and managed website-related tasks.
  • Managed firewall support and troubleshooting activities.
  • Supported IT purchasing, procurement, remote users, help desk requests, and LAN/WAN issues.

Technologies

Windows Server Exchange SQL Server Hyper-V Firewall LAN/WAN Website management Backups

Key Projects / Systems / Contributions

Business Systems
In-house Systems Implementation and Training

Implementation, testing, maintenance, and user training for internal business systems.

Network Operations
Firewall, Network, and Remote User Support

Firewall support, LAN/WAN troubleshooting, and remote user assistance across multiple locations.

Sep 2012 - Dec 2019 Amman, Jordan

System / Network Administrator

AL Said Trading Company

Administered systems and networks while supporting in-house programs, Windows Server, Exchange, SQL Server, Hyper-V, Active Directory, antivirus, backups, LAN/WAN, IP phones, and users.

Responsibilities

  • Tested new programs, performed fault finding, and corrected software defects with related teams.
  • Implemented, tested, and trained users on in-house systems.
  • Administered Windows Server environments, Microsoft Exchange, SQL Server, Hyper-V, and Active Directory accounts.
  • Managed antivirus, backup monitoring across multiple locations, LAN/WAN support, IP phones, laptops, and user support.
  • Prepared reporting and coordinated with other teams.

Technologies

Windows Server Microsoft Exchange SQL Server Hyper-V Active Directory LAN/WAN IP phones Backups

Key Projects / Systems / Contributions

Business Systems
In-house HR System Enhancement

Editable placeholder for HR-related in-house system support and enhancement work.

Business Systems
Warehouse / Operations Support System

Editable placeholder for warehouse or inventory-related system support.

Infrastructure
Infrastructure Support and Server Administration

Administration support for server, virtualization, directory, email, backup, and endpoint services.