Projects & Contributions

Projects grouped by experience, systems, and professional contribution areas.

Project names are structured and editable. Where exact project names are not confirmed, neutral placeholders are used for later refinement.

Featured Projects

Selected examples from the experience data.

Current Systems Development Contributions

Philadelphia University

Use this item to document confirmed systems, modules, Oracle-related work, integrations, reporting, or support contributions after details are approved.

Systems development Business systems Technical documentation

IT Systems and Infrastructure Assessment

International Vision for Renewable Energy

Reviewed existing systems and infrastructure, identified inefficiencies and risks, and prepared practical recommendations aligned with business needs.

Infrastructure assessment Security review Technology recommendations

Technical Procurement and Tender Coordination

AL SHAMSH Co. LTD for Trading, General Contracting & Oil Services

Prepared bid requirements, evaluated technical proposals, supported negotiation, coordinated suppliers, and helped move selected solutions toward implementation handover.

Tender documentation Vendor evaluation Supplier coordination Implementation handover

In-house Systems Implementation and Training

AL Samih Trading Company

Supported internal system rollout by testing functionality, resolving issues, training users, and coordinating maintenance improvements.

In-house systems Testing User training Business support

Warehouse / Operations Support System

AL Said Trading Company

Supported in-house business systems used for operational workflows through testing, fault finding, user support, and coordination with related teams.

In-house systems SQL Server support Reporting Operations support
Grouped by Company

Projects under each professional experience.

Jul 2025 - Present

Philadelphia University

Systems Developer / Amman, Jordan

View Experience
Systems Development

Current Systems Development Contributions

Use this item to document confirmed systems, modules, Oracle-related work, integrations, reporting, or support contributions after details are approved.

Outcomes

  • Placeholder for confirmed outcomes and contributions.
Systems development Business systems Technical documentation
Mar 2025 - Jun 2025

International Vision for Renewable Energy

IT Consultant / Amman, Jordan

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Consulting

IT Systems and Infrastructure Assessment

Reviewed existing systems and infrastructure, identified inefficiencies and risks, and prepared practical recommendations aligned with business needs.

Outcomes

  • Improved visibility into technical gaps.
  • Created a clearer path for technology improvements.
Infrastructure assessment Security review Technology recommendations
Consulting

User Training and Outcome Reporting

Supported users through training, monitored outcomes after recommendations, and produced reports to communicate progress and next steps.

Outcomes

  • Improved user understanding of technical processes.
  • Supported better decision-making through documented reporting.
User training Reporting Best practices
Aug 2023 - Feb 2025

AL SHAMSH Co. LTD for Trading, General Contracting & Oil Services

Senior IT Officer / Amman, Jordan

View Experience
IT Projects

Technical Procurement and Tender Coordination

Prepared bid requirements, evaluated technical proposals, supported negotiation, coordinated suppliers, and helped move selected solutions toward implementation handover.

Outcomes

  • Improved structure and clarity of IT procurement decisions.
  • Supported smoother transition from tender selection to implementation.
Tender documentation Vendor evaluation Supplier coordination Implementation handover
Enterprise Support

Enterprise Support and Systems Troubleshooting

Supported users and systems across infrastructure, endpoints, Active Directory, Exchange, SQL Server, Hyper-V, antivirus, backup, and network services.

Outcomes

  • Supported operational continuity for distributed users.
  • Improved coordination between technical support and business needs.
Windows Server Active Directory Exchange SQL Server Network support
Jan 2020 - Aug 2023

AL Samih Trading Company

Senior IT Officer / Amman, Jordan

View Experience
Business Systems

In-house Systems Implementation and Training

Supported internal system rollout by testing functionality, resolving issues, training users, and coordinating maintenance improvements.

Outcomes

  • Improved system adoption through practical training.
  • Reduced recurring issues through structured support.
In-house systems Testing User training Business support
Network Operations

Firewall, Network, and Remote User Support

Handled network and access issues, supported firewall administration tasks, and helped users remain connected across remote or multi-site environments.

Outcomes

  • Supported more stable connectivity for distributed users.
  • Improved response to daily network and access issues.
Firewall LAN/WAN Remote support Help desk
Sep 2012 - Dec 2019

AL Said Trading Company

System / Network Administrator / Amman, Jordan

View Experience
Business Systems

In-house HR System Enhancement

Supported testing, issue investigation, training, and maintenance for internal HR-related system workflows. Replace this with confirmed module names and outcomes when available.

Outcomes

  • Supported smoother internal system usage.
  • Helped identify and correct operational issues.
In-house systems Testing User training Support
Business Systems

Warehouse / Operations Support System

Supported in-house business systems used for operational workflows through testing, fault finding, user support, and coordination with related teams.

Outcomes

  • Improved support flow for operational users.
  • Helped stabilize business system usage.
In-house systems SQL Server support Reporting Operations support
Infrastructure

Infrastructure Support and Server Administration

Supported Windows Server, Exchange, SQL Server, Hyper-V, Active Directory, antivirus, backups, LAN/WAN, IP phones, laptops, and user environments across multiple locations.

Outcomes

  • Supported reliable infrastructure operations.
  • Helped maintain multi-location technical services.
Windows Server Exchange SQL Server Hyper-V Active Directory Backups